Studio Policies

PACKAGES

There is a 3 month expiration on all 5 and 10 class packs. Please take this into consideration when purchasing packages. Expired classes can be used by paying a $5 fee per class (for up to one year).

CANCELLATION POLICIES

Aerial Yoga and Barre classes have a 24 hour cancellation policy. See below for details.
For all workshops, events and guest teachers, late cancellation occurs within 72 hours prior to the workshop/event in which case, you will be charged the FULL amount of the workshop. (Goddess Circle not included unless specifically stated)
There is currently no cancellation fee for mat yoga classes.
See below for membership cancellation policies.

STUDIO ETIQUETTE

The door will be locked during yoga class centering (first 5 minutes). If you arrive late, please wait for the teacher to unlock the door.
If you arrive early to your class and another class is still in session, kindly wait in the air-conditioned space in the stairwell or if you are standing outside the studio, please keep talking to a minimum.
Please sign up for classes online. With the exception of antigravity and workshops/events, there is no late cancellation fee. In the event a class needs to be cancelled or subbed, we can only inform you of changes if you have signed up.
Please refrain from talking to other students during class.
Please put your phone on silent when entering the studio and leave phones in the cubbies.

AERIAL YOGA

Our Aerial Yoga classes have a maximum capacity of 8 people. In order to attend you must reserve a spot in advance by booking online or through the mobile app.
If you registered for an Aerial Yoga class but do not show up, there will be a late cancellation fee of $20 (for members or drop-ins) or a package withdrawal (for those with 5 or 10 packs). If you are unable to attend class, please cancel your reservation online or over the phone at least 24 hours prior to class in order to avoid late cancellation.
You must arrive at the studio before class starts (5 minutes prior in order to set up hammock). If you are not present at class start time, your spot will be made available to others. If your spot is forfeited to someone else you will not be charged; however, if the studio is unable to fill your spot you will be charged the late cancellation fee or package withdrawal.
Sleeves required (armpits covered). Jewelry removal required.

BARRE

Our Barre classes have a maximum capacity of 14 people. In order to attend you must reserve a spot in advance by booking online or through the mobile app.
If you register for a Barre class but do not show up, there will be a late cancellation fee of $20 (for members or drop-ins) or a package withdrawal (for those with 5 or 10 packs). If you are unable to attend class, please cancel your reservation online or over the phone at least 24 hours prior to class in order to avoid late cancellation.
You must arrive at the studio by the start of class If you are not present at class start time, your spot will be made available to others. If your spot is forfeited to someone else you will not be charged; however, if the studio is unable to fill your spot you will be charged the late cancellation fee or package withdrawal.

MEMBERSHIP POLICIES

As a monthly or annual member, all classes are included with your membership.
When signing up for membership, payments can be made on the 1st or the 15th of each month.
Payments must be made by credit card - when signing your membership contract you provide the studio with your credit card information. The studio will charge the membership fee to your card monthly, unless you contact us in advance to either suspend or cancel your membership. If you opt to pay using cash/check instead, you must pay upfront in 3 month increments.
Annual members can opt to suspend membership for 1 month in a given 12 month period (for that month no membership payment will be made and no classes will be covered by the membership). To suspend your membership we ask that your suspension month begin and end with the payment cycle (i.e. if membership payments are made on the 1st, suspension would begin on the 1st, and membership payments and coverage would resume on the 1st of the following month).

MEMBERSHIP CANCELLATION POLICIES

Monthly members commit to a 3 month minimum. Cancellation prior to 3 months is $175.
Annual members commit to 12 months. Cancellation prior to 12 months is $300.

We appreciate your compliance to the Studio Ohana policies. We want to make everyone's experience extraordinary. Please let us know if you have any concerns or feedback. Namaste.